Privacy Policy

Privacy Policy

Effective Date: June 25, 2026

At Nujum Al Rabie (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us through our website, email, phone, or request a quotation, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Project Details
  • Any other information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Website Usage Statistics

This information helps us improve the performance and security of our website.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries.
  • Prepare quotations and proposals.
  • Provide architectural, interior design, fit-out, landscaping, renovation, and maintenance services.
  • Improve our website and customer experience.
  • Communicate regarding ongoing or future projects.
  • Comply with legal obligations.
  • Prevent fraud and protect our business.

3. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyse website traffic.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Trusted contractors or subcontractors involved in delivering your project.
  • Technology and hosting service providers.
  • Professional advisers.
  • Government authorities when required by applicable law.

All third parties are expected to maintain appropriate confidentiality and security measures.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

  • Deliver our services.
  • Maintain business records.
  • Meet legal, tax, accounting, or regulatory obligations.
  • Resolve disputes.

7. Third-Party Services

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies before providing personal information.

8. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Withdraw consent where applicable.
  • Object to certain processing activities.

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will promptly remove it.

10. International Data Transfers

As we operate internationally, your information may be processed or stored in countries outside your country of residence. We take reasonable measures to ensure your information remains protected in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page together with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Nujum Al Rabie

Dubai, United Arab Emirates

Email: info@nujumalrabie.com

Phone: +971 43 408 763

Mobile: +971 55 711 3252

Website: https://nujumalrabie.com

We will respond to your enquiry as soon as reasonably possible.